FAQ Help Center
You might find an answer to your question here, but anyway feel free to contact us whenever you need help. We’ll be more than happy to help you!
Shipping information
We ship our products worldwide.
Please, note that the shipping prices may vary depending on the country of the client’s residence. The price is going to be calculated during checkout. Shipping details
Shipping to the United States is $4.75 for the first item and $2.40 for an additional item.
Shipping to Canada is $9.39 for the first item and $4.39 for an additional item.
Shipping Australia is $12.49 for the first item and $4.99 for an additional item.
Shipping to the Rest of the World is $10.00 for the first item and $4.00 for an additional item.
In the USA, most orders are shipped within 2-5 business days after the order is submitted. However, it’s important to note that the fulfillment timeframe may vary for each order.
Shipping to Canada takes up to 10 – 30 business days
Shipping to Australia takes up to 10 – 30 business days
Shipping to the rest of the world takes up to 10 – 30 business days
Business Days are working days from Monday to Friday.
Returns & Exchanges
Due to the fact that every garment is made for the client individually, we regret to inform you that we are unable to accept returns.
We understand that customer satisfaction is of utmost importance, and we assure you that we will try to meet and exceed your expectations with every order. If you have any concerns about your purchase, please reach out to our customer service team, and we will be more than happy to help you resolve any issues.
Due to the fact that every garment is made for the client individually, we regret to inform you that we are unable to accept exchanges.
We understand that customer satisfaction is of utmost importance, and we assure you that we will try to meet and exceed your expectations with every order. If you have any concerns about your purchase, please reach out to our customer service team, and we will be more than happy to help you resolve any issues.
quality control
All our inks are water-based, bio-degradable and non-toxic; their production is fully automated and paperless. We use the newest inks and pre-sprays and there is absolutely no odor. They are completely safe to wear on your apparel!
The entire process is eco-friendly. We use only top-of-the-line equipment; we currently run Kornit Avalanche HD6 and the brand new Atlas machines. We have built proprietary software and technology that runs throughout our operation. It is the secret sauce that makes our equipment and operation teams run at optimal efficiency.
The difference is in the details. Every product is meticulously R&D’d for best print and color results. Checkpoints throughout the process ensure your garments are picked, printed, packed and shipped correctly. Ongoing software and system advances help us to stay ahead of the curve.
All products are professionally folded and carefully inserted into self-sealing poly mailers with UV protective coating inside. Large orders are packaged in a corrugated box.
Can’t find an answer?
Feel free to contact us whenever you need help. We’ll be more than happy to help you!